Gaithersburg, MD – Friday, June 14 – The Gaithersburg-Germantown Chamber of Commerce (GGCC) will hold a Young Professionals Group Lunch & Learn on July 11 from 11:30am to 1:00pm at Kaplan University, 1390 Piccard Drive, Suite 100 in Rockville.
The topic will be “Customer Service: How to Handle Different Situations & Be Successful at It” by Dawn Goldberg of Write Well University. No matter what business we’re in, we’re all in customer service. And since it’s less expensive to keep existing customers rather than enroll new ones, customer service is even more important. It’s not just about “the customer is always right.” It’s about communicating the values of the organization in a way that is customer-centered. Goldberg will cover some tools to use, as well as some interactive exercises to really bring home the importance of customer service-oriented communication. Tickets are $20 for GGCC Members & $30 for Non-Members and can be purchased at: https://www.ggchamber.org/events.aspx. Lunch will be provided by The Prime Choice Caterers.
The GGCC’s Young Professionals program is a networking group of dedicated young professionals ranging in age from 21-35. Through the GGCC, young professionals can engage with other like-minded business professionals to further their career, strengthen their professional image or just meet new friends. The chamber supports the professional development of the next generation of leaders by providing opportunities for skill-building, information sharing, networking and growth of younger professionals in our chamber.
Contact Information:
Gaithersburg-Germantown Chamber of Commerce
Laura Rowles
(301) 840-1400 x14